Who We Are
Our website address is: https://trendreps.com. Trend Reps is a UK-based online streetwear retailer. We are committed to protecting your personal information and your right to privacy.
What Personal Data We Collect and Why
Orders and Accounts
When you place an order or create an account, we collect your name, email address, shipping and billing address, phone number, and payment information. This data is necessary to process your orders, manage your account, and provide customer support.
Comments
When visitors leave comments or reviews on the site, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help spam detection.
Cookies
We use cookies to maintain your shopping cart, remember your preferences, and improve your browsing experience. If you leave a comment or log in, cookies may be stored on your device. Login cookies last for two days, and screen options cookies last for a year.
Analytics
We may use third-party analytics services (such as Google Analytics) to understand how visitors use our site. These services may collect information about your browsing behaviour, device type, and location data in anonymised form.
Who We Share Your Data With
We share your data only with trusted third parties necessary to operate our business: payment processors (Revolut), shipping carriers, email service providers, and analytics tools. We never sell your personal data to third parties.
How Long We Retain Your Data
Order data is retained for the duration required by UK tax and accounting regulations (typically 6 years). Account information is retained until you request deletion. Comments and reviews are retained indefinitely unless you request removal.
Your Rights
Under UK data protection law (UK GDPR), you have the right to access, correct, delete, or export your personal data. You may also object to or restrict the processing of your data. To exercise any of these rights, please contact us at support@trendreps.com.
Contact Information
If you have any questions about this privacy policy, please contact us at:
Email: support@trendreps.com
Address: 38 St Martin’s Ln, London, WC2N 4ER, United Kingdom